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Transport & hostel

Buses, routes, hostel rooms and the mess.

Transport & hostel

Where is my bus?Students & Parents+

Profile → Transport shows your bus, route and driver. It appears only if you use school transport. If it's wrong, tell the school office.

Where is my hostel room?Students & Parents+

Profile → Hostel shows your room. It appears only for hostel students.

Transport

How do I add a bus and its driver?Office & Admin+

Transport → Buses → Add bus; the driver's name and mobile go in the same form (Edit bus & driver later). A bus with no driver shows the driver most of its students list as a suggestion — check it, then use it.

If I rename a bus, do its students move?Office & Admin+

Yes — students assigned to the old name move to the new name automatically.

I can't delete a bus.Office & Admin+

A bus with students on it can't be deleted. Move its students to another bus first (Transport → Students).

How do I give a student transport?Office & Admin+

Transport → Students: assign the bus / route. Transport fees then show under Finance → Fees → Transport.

What are the Routes and Stops pages?Office & Admin+

Transport → Routes lists each route with its bus and driver; open one to see its stops in pick-up order and how many students board at each. Transport → Stops is the stop master: every pick-up / drop point with its bus, route, yearly fare and times, plus how many students board there this year. Students keep their own stop name on their record; the list is the reference when assigning one.

How do parents ask to start, stop or change transport?Office & Admin+

From the student app's Transport screen (Request a change / Request school transport). Requests land in Transport → Requests, pending first, with the current and requested stop, the yearly fare difference and seats left on the requested bus. Approve updates the student's bus, route and stop for this year; Reject needs a note. Fees are NOT changed — adjust them on the student's fee page or Finance → Transport Fees. A full bus blocks approval unless you tick the override. The parent gets a notification either way.

How does the bus crew mark boarding?Office & Admin+

Drivers and conductors open My bus in the staff app: their bus's students grouped by stop, with Boarded / Not boarded in the morning and Dropped in the evening. Parents get a notification when their child boards or is dropped. The office sees the same marks on Transport → Student Attendance (Morning pickup / Evening drop switch); in the register the morning mark is large and the evening mark small (D = dropped).

How do I tell parents a bus is late or broke down?Office & Admin+

Transport → Incidents → Log incident: pick the bus, type (delay, breakdown, accident, route change), time and details, and tick Notify parents on this bus — everyone on that bus gets a notification. The crew can also tap Running late 10/20/30 min in the staff app. Mark incidents resolved when sorted.

Where do I log fuel and repairs?Office & Admin+

On each bus or vehicle page → Fuel & maintenance. Add fuel fills with the odometer reading to get km per litre and cost per km, and services/repairs with the workshop and next service. Tick Also add to Expenses to create the matching expense (Transport – Fuel / Maintenance).

Where are driver licences and leave kept?Office & Admin+

Transport → Drivers → click a driver: licence number, type and expiry, badge, police verification, joining date, emergency contact and photo. Record leave there with who drives their bus meanwhile — the bus page shows “Substitute today”.

Will I be reminded before insurance or fitness expires?Office & Admin+

Yes. The dashboard shows a Transport documents card for anything expired or due within 30 days (bus and vehicle documents and driver licences), and reminders go to the bell at 30 days, 7 days and on expiry.

How do I set the order and times of a route's stops?Office & Admin+

Transport → Routes → open a route → Edit order & times. Drag the stops (or use the arrows) into the order the bus reaches them, then type each pick-up and drop time — or use Fill times: first pick-up, last drop and minutes between stops (the evening drop runs in reverse). Routes, the bus page and the parent app follow this order.

How do I put stops on the map?Office & Admin+

Transport → Stops → Stops map. Press Place next to a stop and click where it is on the map; drag a pin to move it. Pins are coloured by route and show how many students board there.

What does Needs fixing show?Office & Admin+

Transport → Reports → Needs fixing lists everything missing or mismatched — students using transport with no bus, bus numbers not in the fleet, buses over capacity, student stops that aren't in the stop list, buses without a driver, mobile, tracking link, seats or document dates, and stops without a time or fare — each with a link to fix it.

What is in Transport Reports?Office & Admin+

How full each bus is (students against seats), transport fee due / collected / balance per bus (the same split as Finance → Transport Fees), the busiest stops and stops with no students, and students using transport by class. Export can download each of these.

Why does saving a student's bus ask “Bus is full”?Office & Admin+

The seats recorded for that bus (Edit bus → Vehicle → Seats) are already taken by other students this year. You can still save it if you need to.

What is on the Vehicles page?Office & Admin+

Transport → Vehicles is for the school's own vehicles other than route buses — cars, vans, autos, tractors and others added with Add vehicle (buses are on Transport → Buses). Each one opens its own page with photos, specs, driver, document validity (fitness, road tax, permit, insurance, pollution) and servicing. Needs attention shows vehicles with a document expired or due within 30 days.

How does the transport register work?Office & Admin+

Transport → Attendance shows the month by school day; holidays and half days are marked from the school calendar.

Hostel

How do I add rooms and beds?Office & Admin+

Hostel → Rooms → Add rooms: choose the block (Boys or Girls), the floor, the room number — or a range like 201-210 — and how many beds that room has (each room can have its own number). Empty floors show “+ Add rooms on this floor”.

How do I set up the boys' and girls' blocks?Office & Admin+

Hostel → Rooms → Blocks & floors: name each block, say whether it's for boys or girls, and how many floors it has. Rooms are then shown block by block, floor by floor.

How do I put a student in a room?Office & Admin+

Open the room on Hostel → Rooms and press Put a student in this bed — search by name, admission no. or class. Only boys can go in the boys' block and girls in the girls' block. You can also pick a room on Hostel → Residents. A bed can hold only one student.

Can I see only boys or only girls?Office & Admin+

Yes — Residents and Rooms both have an Everyone / Boys / Girls switch.

How do I fill many beds at once?Office & Admin+

Hostel → Rooms → Auto-fill beds: pick the block (and floors) and whether to keep the same class & section together. Check the preview — student photo → room and bed — then save. Only students without a room are placed, boys only in the boys' block and girls in the girls'; students with no gender recorded are listed so you can fix them. In a room's panel you can also Move a student, Swap two students or Remove one; every change is kept in the room history.

Where do I record keys and mattress issued?Office & Admin+

Hostel → Residents → open a student → Belongings & keys: items (bed, mattress, locker…) with condition and dates, and keys with their number. Mark them returned when the student leaves; keys still out show on the room and in Needs fixing.

How do wardens take roll call?Office & Admin+

Hostel → Wardens: assign staff to a whole block or to floors. They open My hostel in the staff app and mark Present / Absent / Leave / Late for morning, night study or night check-in for their own boarders; the marks appear on Hostel → Attendance.

Do parents get told?Office & Admin+

Yes, in the student app: when their child is marked absent at night check-in, leaves on or returns from a leave-out, has a visitor, or when you tick Notify parent in the Sick Bay.

What is night study?Office & Admin+

A third roll call on Hostel → Attendance (and in the staff app) for evening study hours, next to Morning roll call and Night check-in, with its own register.

How do I log a sick student?Office & Admin+

Hostel → Care & upkeep → Sick Bay → Log: student, symptoms, temperature, who saw them, medicines given and the action (rest, sick bay, doctor, hospital, sent home). Add follow-ups as they recover; tick Notify parent to alert the parent in the app.

How do I report a broken fan or tap?Office & Admin+

Hostel → Care & upkeep → Maintenance → New request: block, floor, room or common area, category, priority and photos. Move it to In progress and Done as it's fixed; the page shows open and urgent requests and average days to fix.

How are room inspections scored?Office & Admin+

Hostel → Care & upkeep → Inspections: open a room, tick the checklist (bed made, floor clean, bathroom clean…) — one point per item. Rooms are coloured by their last score and flagged when not inspected this week; the month view shows averages per floor. Editing the checklist doesn't change past scores.

What does Needs fixing show?Office & Admin+

Hostel → Needs fixing lists boarders without a room or gender, boarders in the wrong block, rooms over capacity or without beds, rooms outside the hostel's blocks, boarders with no hostel fee line, overdue leave-outs, and keys not returned by students who left — each with a link to fix it.

How do I take hostel attendance?Office & Admin+

Hostel → Attendance → roll call for today. Students on leave-out are marked separately; the register shows the month.

How do I log a visitor?Office & Admin+

Hostel → Visitors → check in, then check out when they leave. A visit can be deleted only on the same day.

Where are hostel fees?Office & Admin+

Hostel → Fees shows each boarder's hostel dues and payments, from the same totals as Finance → Fees.

Mess

How do I set the weekly menu?Office & Admin+

Add dishes first (Mess → Dishes & Recipes), then Mess → Menu: pick dishes for breakfast, lunch, evening snacks and dinner for each day.

How many plates should the kitchen make?Office & Admin+

Mess → Meal Headcount: boarders expected for breakfast, lunch, snacks and dinner today, split veg / non-veg / egg / Jain. It uses the hostel morning roll call (and the night check-in for dinner) and leaves out anyone absent, on leave or on a leave-out. Tap “away” to see who.

Where do I record what the mess spends?Office & Admin+

Mess → Expenses → Add expense: what for (groceries, vegetables, milk, gas, kitchen staff…), item, quantity and unit, amount, vendor, bill no. and how it was paid. The page shows the month's spend by type, the change from last month and the cost per boarder per day. These are the same records as Finance → Expenses under category Mess, so finance sees them too.

Where do I record allergies and special diets?Office & Admin+

Mess → Meal Headcount → Diets & allergies: pick each boarder's diet and type allergies (e.g. peanuts, milk) and kitchen notes. Students with an allergy or special diet are listed under the headcount every day.

Where is mess attendance and billing?Office & Admin+

Mess → Attendance tracks each meal; Mess → Billing shows charges, adjustments and payment status for boarders.

Where do I see complaints about food?Office & Admin+

Mess → Feedback lists feedback from students and staff.

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